Online memorials for funeral directors
Invite a family to create and control their own Premium memorial. Held in Memory provides the platform and family support; your team sends one thoughtful invitation.
From $34.90 AUD per invited familyNo subscription. The family pays $0.
Apply online, verify your email, then we aim to review your complete application within one business day.
See what families receive Partner log in
Once your partner account is approved, buy Premium memorial credits through secure Stripe Checkout. Purchased credits currently have no scheduled expiry; the service availability terms still apply.
Enter the family contact’s name and email and the name of the person being remembered. One credit is reserved and Held in Memory sends the secure invitation.
The family accepts through their own account, builds the memorial in their own time and controls its content, privacy and tributes. Your dashboard records only the invitation status.
What your family contact sees
Held in Memory sends the secure claim link and explains the family’s choices clearly. Your staff do not need to create a memorial page, collect photographs or provide technical support.
An invitation from your funeral home
Your Funeral Home has provided your family with a Premium online memorial where a life story, photographs and tributes can be kept together.
There is nothing to pay. You create it with your own account, choose who can see it and remain the only person who can edit it.
A shared memorial page extends remembrance beyond the service and gives families something they can keep building over time.
One short invitation form per family. No pages for your staff to build, content to maintain or family passwords to manage.
With the family’s choice, a small acknowledgement can explain which funeral home made their Premium access available.
It can sit beside funeral notices, livestreaming and printed materials without replacing them or changing your existing process.
Every Premium memorial includes downloadable QR artwork that the family can use on orders of service, memorial cards and keepsakes.
Partner pack pricing makes a complete Premium memorial practical to include in a service package or provide separately.
A full Premium memorial, normally $49 AUD when purchased directly, with nothing for the invited family to pay:
Optional partner acknowledgement
A claimed memorial may show a small acknowledgement near the bottom using your approved public business name, logo and website. The family decides whether it appears and can hide or restore it at any time.
The acknowledgement only explains who made Premium access available. It does not mean your funeral home owns, manages, wrote, approved or endorses the memorial, and it never gives you access to family or visitor information.
Read the acknowledgement guide →Near the bottom of the memorial
Premium access provided by Your Funeral Home
Visit funeral home websiteOptional and controlled by the family. The funeral home does not control the memorial.
Your staff see credit and invitation status, not memorial content.
Example invitation activity
| Family contact | In memory of | Sent | Status |
|---|---|---|---|
| Family contact A | Remembered person A | 2 days ago | Claimed |
| Family contact B | Remembered person B | 5 days ago | Pending |
| Family contact C | Remembered person C | 1 week ago | Claimed |
One credit covers one family’s Premium memorial. The invited family pays $0.
$199 AUD
$39.80 per invited family family pays $0
Save $46 compared with 5 direct Premium purchases
Apply for partner accessBest per-family price
$349 AUD
$34.90 per invited family family pays $0
Save $141 compared with 10 direct Premium purchases
Apply for partner accessFamilies control their content, privacy and future edits. Your staff never receive the family’s password, editing access, private content, draft stories or tribute moderation. A partner account cannot delete a family’s memorial.
The family does, with their own Held in Memory account. Your invitation covers the cost of their Premium memorial. Your staff do not build or edit the memorial.
No. Directors can see whether an invitation was accepted, but never the family’s password, drafts, private content, tribute moderation or editing tools. That separation protects the family and your business.
If your organisation and branding are approved, a small acknowledgement near the bottom of a claimed memorial may show your approved public name, logo and website. The family decides whether it is visible and can hide or restore it at any time.
No. It only explains who made Premium access available. It does not mean the funeral home owns, manages, wrote, approved or endorses the family’s memorial content.
We aim to review complete applications within one business day. We will contact you by email if we need more information or when a decision has been made.
Invitations stay open for 30 days. If one lapses, its reserved credit returns to your balance automatically and you can send a fresh invitation.
Purchased credits currently have no scheduled expiry. The service availability terms still apply.
Closing your partner account does not remove or downgrade a memorial a family has already claimed. It remains Premium and under the family’s control, subject to the service availability provisions in our Terms of Use.
Yes, while it is pending. The family receives a fresh secure link and a new 30-day window. Resending does not use another credit.
Yes. A family member with an existing account can sign in and accept. The Premium memorial is added alongside anything they already manage.
Only what is needed to track the invitation: the contact name and email you entered, the name of the person being remembered, and whether the invitation is pending, claimed, expired or cancelled.
The family pays nothing to claim the invitation or use its included Premium access. One credit covers the direct $49 AUD one-time Premium price, with no subscription charge.
Yes. Approved partners can buy another credit pack through secure Stripe Checkout when they need it, with no subscription or minimum term.
Practical guides
Apply online and verify your business email. We aim to review complete applications within one business day.
Already a partner? Log in to your dashboard